Frequently Asked Questions

We hope the following information provides the answers to your questions, ensuring you are entirely confident that Your Sexual Health will provide a confidential, reliable and rapid sexual health service to address all your needs.

Please contact us with any further queries, our friendly staff are here to help.

Will I find a ‘Your Sexual Health’ clinic near me?

We have a range of clinics available to visit across the UK. You can find one near you by visiting our clinics page. Although we don’t have private STD clinics in every town and city across the UK we are able to offer private STD testing across the whole of the UK thanks to our mobile testing package. This service allows us to send a nurse to you to carry out the tests that you require.

What are the symptoms of STIs?

The symptoms for each sexually transmitted infection vary and many don’t have any symptoms at all at first but without treatment they can cause a range of problems down the line. You can find out more specific information about STDs on our STD Information page. Some typical symptoms are: –

• Unusual discharge from the penis, vagina or anus
• Pain during sex or urination
• Sores, blisters, ulcers, warts or rashes in the genital area
• Itchiness or irritation in the genital area
• Abnormal or unusual vaginal bleeding, especially after having sex
• Pain in the scrotum or testicles
• Lumps and bumps on the genitals.
• Swelling of the glands in your groin

Remember you may have no symptoms at all.

How common are STIs?

Very common, and the general trends show rates are rising.

Young people aged 15-24 continue to be the group most affected by STIs in the UK but with more and more people finding love second time around, the last 20 years has seen a huge rise in the number of over 40s being diagnosed with STIs.

With the risk of serious medical complications, as explained in our STD section, it is important you get tested.

How soon after potential exposure can I be tested?

This varies according to the infection being tested for.  Our tests page offers advice on how long you should wait before taking a test, with each test and each condition have different accuracy timeframes.

Why should I get tested?

If you’ve had unprotected sex with someone who you do not know, or you’ve had unprotected sex with someone whom you think may have an STD then you should be tested. In fact, unless you 100% know for sure that the person you last slept with doesn’t have an STD then you should get tested.

You may have symptoms that you are concerned about that may be suggestive of an STD. These may include burning sensation when passing urine, urethral or vaginal discharge, pain in the genital area, having to pass urine more frequently, presence of a rash or ulcer.

More information on the various STD’s and the symptoms you can experience can be found on the Sexually Transmitted Disease Section.

On the other hand you may have no symptoms at all, this does not mean you are not a carrier of a STi and may still pass on an infection, unknowingly, to your partner. You may be embarking upon a new relationship or have discovered a previous partner had a STi.

All of the above are just some of the reasons you may wish to get tested. Your situation may be different, this is why we offer a free* telephone consultation with an experienced doctor to allow you to discuss your individual needs.

Which test should I have?

Look at our tests page to see what we offer.  If you are unsure then why not book a telephone appointment and speak to our doctor to discuss your concerns. You will be advised which test(s) are most suitable for you.

Is the ‘Your Sexual Health’ service confidential?

100% yes. No information whatsoever is shared with any third parties.

How long do I wait for the results?

This ranges from a few hours to a few days. It depends on the tests booked. A smooth and efficient approach from YSH will ensure there are no unnecessary delays for you to obtain your results.

Can I get advice from ‘Your Sexual Health’?

By booking your telephone appointment with a YSH doctor will give you the opportunity to ask any questions and receive accurate advice.

Can I get treatment from ‘Your Sexual Health’?

Yes. Prescriptions can be arranged through our partner medical organisation for any positive tests taken with Your Sexual Health.

Will you tell my doctor?

No. Our service is completely confidential between YSH and yourself.

Will the test go on my NHS records?


Can I speak to someone from ‘Your Sexual Health’ before the tests?

Yes. Call us today and our customer services team will be happy to use their extensive knowledge of our tests in order to point you in the right direction. Any medical questions may be referred to a GP in order to give you a more accurate answer.

Can I speak to someone from ‘Your Sexual Health’ after the tests?

Yes. Our team are on hand to explain your results and talk you through what they mean. If you have any positive result you will also be offered a free telephone consultation with a GP from our partner medical organisation.

How much are the tests?

Please see our tests page for individual test and profile prices.

What should I do whilst waiting for the results?

Try to avoid having sex or practice safe sex, this should be done at all times irrespective of your results. Find out more about sexual health on our STI advice articles or by browsing our blog.

What is the difference between home testing and being tested at a clinic?

Home testing involves a kit being posted out to you. It will include full instructions enabling you to take your own blood and urine samples. These can then be posted direct to the laboratory. Results will be sent to YSH and communicated to you.